Client Expedition Manager (Account Manager)

Campfire Collective
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Job Description

POSITION OVERVIEW

As a Client Expedition Manager (Account Manager), you will be responsible for managing client accounts; coordinating strategic media campaigns; and serving as the primary point of contact between Campfire Collective and clients. Your role will involve developing and implementing strategic marketing plans, overseeing communication initiatives, and ensuring the delivery of high-quality services to meet client objectives.

 

KEY RESPONSIBILITIES

  • Client Management: Act as the main liaison between Campfire Collective and clients, understanding their needs, objectives, and expectations. Provide strategic counsel, build strong relationships, and ensure client satisfaction.

  • Strategic Planning: Develop comprehensive strategic media strategies, including media relations, content creation, event planning, and digital communication, tailored to meet client goals and objectives.

  • Campaign Execution: Coordinate and oversee the implementation of strategic media campaigns, ensuring they align with client expectations and deliver desired outcomes. Monitor campaign performance and make necessary adjustments to optimize results.

  • Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers. Pitch stories, press releases, and manage media inquiries to secure coverage for clients.

  • Content Creation: Craft and share compelling content that builds meaningful connections and drives action while maintaining consistency with client messaging and brand image: including press releases, articles, blog posts, social media content, graphics, photography, videography, and all live event coverage for each client

  • Team Leadership: Collaborate with internal and external teams, including copywriters, coordinators, operations specialists, designers, photographers, website developers, to execute integrated strategic media campaigns. Provide guidance, support, and direction to achieve team goals.

  • Reporting and Analysis: Prepare regular reports on campaign performance, analyzing metrics and outcomes. Use insights to refine strategies and demonstrate value to clients.

 

REQUIREMENTS

  • Proven minimum 1-2 years’ work experience in strategic media

  • Proven agency experience, with a focus on client management and campaign execution

  • Strong interpersonal and customer service skills

  • Exceptional in project management, teamwork, and organizational abilities

  • Proficiency in strategic media tactics including social media, public relations, and marketing

  • Ability to work with Google Drive, Hootsuite, Canva, MailChimp & Trello software platforms

  • Basic video & photo editing skills

  • Detail-oriented self-starter with a positive attitude and willingness to take initiative

  • Ability to work under pressure, meet deadlines, and adapt to changing priorities

  • Flexible schedule with ability to work nights & weekends as-needed

  • Reliable transportation for client meetings and events

 

WORK ENVIRONMENT

  • Full-time, salaried position in a vibrant, collaborative, and community-focused culture

  • Flexible hours, hybrid work with opportunities for professional growth and community involvement

  • Pay starting at $40,000 annually, plus full benefits package including insurance options + unlimited PTO and sick days

 

HOW TO APPLY: Email resume and 3 work samples to Kate Lollar at kate@buildacampfire.com.

 

ABOUT CAMPFIRE COLLECTIVE

Campfire Collective is a marketing firm based in Memphis, TN that seeks to ignite creativity for community-focused businesses. Led by Shannon Briggs, the collective is a client-focused team with a diverse array of experience, knowledge, and skills. You can learn more about Campfire Collective on their website, and on Facebook, Instagram, Twitter, and LinkedIn. 

 
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