Community Impact Program Associate

Community Foundation of Greater Memphis
Job Description
The Community Foundation of Greater Memphis has been working to strengthen our community through philanthropy since 1969. The Community Foundation is a place where generous people from diverse backgrounds come together to make our community a better place. Collectively, they have created the largest grantmaker - public or private - in the Memphis area. We fulfill our mission by:
  • Developing and managing charitable funds and endowments, offering the highest level of service and expertise to individuals, families, and institutional donors and their successors;
  • Actively addressing the needs of the community by examining community issues, securing and distributing resources, advocating for positive change, and convening meetings and conversation which encourage donors and the community to respond; and
  • Encouraging philanthropy and the growth of charitable resources among individuals, families, businesses, and community institutions.
The Community Foundation has many audiences – donors, professional advisors, nonprofits, students seeking scholarships, and the public in general. 
Position Summary
The Community Impact Program Associate is a member of the Community Impact team of the Community Foundation. This is a new position created to enhance the effectiveness of the Community Impact team. The candidate will have the opportunity to develop new procedures to further the success of the Community Foundation’s own grantmaking and external programs. Under the direction of the Director of Community Impact, this position is responsible for the following. and Community Grantmaking
With the support of donors and input of community members, the Community Foundation invests in initiatives that improve our communities and the agencies that serve them. In order to help all agencies present its best self with each application, this position will:
  • Create and maintain professional relationships with new and existing nonprofit partners, including assisting the Director of Community Impact with outreach and engagement activities with the nonprofit community;
  • Manage the day-to-day operations of, including acting as the primary liaison to the outside software vendor;
  • Ensure nonprofit profiles are updated in a systematic and timely manner;
  • Respond to questions and/or request for information regarding in person, via the phone, and through email;
  • Ensure all supporting documentation and other information needed for assigned nonprofit profiles is on file at the Community Foundation;
  • Provide trainings on how to use both the system and the Community Foundation’s grantmaking portal;
  • Serve as an additional contact for all applicants and grantees of community grantmaking programs;
  • Assist the Director of Community Impact in the management of volunteer grant committees, including the onboarding process, committee meetings; nonprofit site visits, and preparing proper materials for the Board of Governors.
GiVE 365
The position also assists in the management of GiVE 365, the Community Foundation’s dollar-a-day giving program. This position will:
  • Assist the Director of Community Impact in management of the program including membership communication, scheduling, and website/social media management;
  • Assist the Community Impact Manager to ensure seamless facilitation of GiVE 365 donations;
  • Assist the Community Impact Manager to ensure the GiVE 365 Member Directory is reconciled on a weekly basis, with a focus on data integrity;
  • Assist Community Impact and Marketing & Communications teams in the coordination of member events (4-6 per year).
Through the generosity of donors who have established scholarship funds, the Community Foundation offers financial assistance for education in a variety of categories. Supporting the Community Impact Associate with the management of the scholarship programs, this position will:
  • Act as liaison between faculty, staff, students, and the public to provide information and resources regarding scholarship activities and programs;
  • Assist in the preparation of scholarship application process for students and coordinates scholarship application reading and scoring.
General Office Support
  • Provide general office management support to the Office Manager, including answering incoming calls to the Community Foundation, welcoming visitors, and preparing rooms for meetings;
  • Other duties may be assigned.
The ideal candidate will possess:
  • Bachelor’s degree or at least 3-5 years related work experience;
  • Ability to communicate successfully with various stakeholders both in person and in writing;
  • Ability to prioritize work, meet deadlines, and produce quality results; and
  • Proficient computer skills – in particular, knowledge of Microsoft Office, Constant Contact, and database management – and a willingness to learn new software programs.
A successful candidate will demonstrate:
  • A commitment to project management and development of process improvements;
  • Organizational skills and attention to detail;
  • Creativity, problem-solving skills, and a willingness to collaborate;
  • The initiative and responsibility necessary to manage and share progress on a variety of projects simultaneously;
  • Organizational skills, self-motivation, and flexibility in changing circumstances;
  • Integrity, judgment, and discretion in working with confidential information;
  • Ability to represent the Community Foundation at community and social events while highlighting key initiatives;
  • Willingness to build rapport with stakeholders especially through email, over the phone, in group settings, and in one-on-one meetings;
  • Demonstrated interest in philanthropy and in serving community needs.
Additional Requirements
This position requires the candidate to work between 6-10 evenings a year at various foundation events.
$50,000-$55,000 plus benefits including paid time off, parental leave, and six work-from-home days per quarter, and a yearly 10% contribution to 401(k).
Reports to: Director of Community Impact
To apply, send cover letter and resume to No phone calls, please.
Women and people of color are encouraged to apply. The Community Foundation of Greater Memphis follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, pregnancy, veteran status, military obligations, and marital status.
Contact Information